Train

The ticket cannot be refunded or exchanged, except in the case of an unplanned interruption in the movement of such suburban trains for more than one hour. Basis:

- clause 13 of the Decree of the Russian Government No. 810 dated May 27, 2021 “On Approval of the Rules for Provision of Services for Carriage of Passengers, as well as Cargo, Baggage and Cargo Baggage by Rail Transport for Personal, Family, Household and Other Needs Not Related to Business Activities.

- clause 160 of the Order of the Ministry of Transport of Russia No. 352 dated September 5, 2022 “On Approval of the Rules for Carriage of Passengers, Baggage and Cargo Baggage by Railway Transport.”

Documents required to apply for a reduced-fare ticket:

- identity document - documents confirming the preferential status (ID card, and Moscow Resident Social Card / Moscow Region Resident Social Card)

- certificate of entitlement to a set of social services issued by a social security authority (the Pension Fund of the Russian Federation) indicating the SNILS (Individual Insurance Account Number) (for federal benefits)

- SNILS (for one-time receipt of a code for further online issuance of a reduced-fare ticket)

- Pensioners (old-age) and citizens who, as of December 31, 2024, have reached the age of 55 for women and 60 for men and have a pension insurance record required for the award of an insurance old-age pension in accordance with federal legislation on pension provision, or the title of “Labor Veteran” or “Military Veteran” (the right to free travel is granted after the award of the insurance pension; labor veterans who receive pensions or lifetime support on other grounds are granted free travel upon reaching the age entitling them to an old-age insurance pension)

- large families (children – up to 18 years of age; parents – until the youngest child reaches 18 years of age)

- Honorary Donor of Russia, Honorary Donor of the USSR, Honorary Donor of Moscow

- labor veterans and persons equated to them as of December 31, 2004.

- labor veterans, military veterans

- citizens recognized as victims of political repressions

- parents, other legal representatives of children with disabilities

- one of the guardians bringing up an orphaned child or a child left without parental care

- war children (persons born in the period between September 4, 1927 and September 3, 1945)

- orphans and children left without parental care

- children raised in families of citizens recognized as participants in the pilot project for property support for families and who do not have a place of residence in the city of Moscow

- rehabilitated persons

- home front workers

- adoptive/foster parents recognized as participants in the pilot project for property support for families who have adopted older children and/or children with disabilities under adoptive/foster family agreements

- people with disabilities of all groups, children with disabilities

- persons accompanying disabled persons of group I, disabled children, as well as citizens recognized as disabled persons of groups II and III in accordance with the established procedure before January 1, 2010.

- disabled war veterans

- former minor prisoners of fascism

- participants of the Great Patriotic War

- veterans of combat operations from among the persons specified in Article 3 (clause 1, sub-clauses 1-4) of the Federal Law “On Veterans”

- servicemen who served at military bases, institutions, Servicemen who served at military bases, institutions, military education establishments that were not part of the active army during the period from June 22, 1941 to September 3, 1945 for at least 6 months, servicemen who were awarded orders and medals of the USSR for their service during this period

- family members of killed (deceased) war veterans with disabilities, participants of the Great Patriotic War and veterans of combat operations, family members of persons killed in the Great Patriotic War from among the personnel of self-defense groups of facility-based and emergency teams of local air defense, as well as family members of killed workers of hospitals and clinics of the city of Leningrad

- persons exposed to radiation as a result of the catastrophe at the Chernobyl NPP, as a result of nuclear tests at the Semipalatinsk Test Site, and categories of citizens equated to them

- persons awarded the “Resident of Besieged Leningrad” badge, the “Resident of Besieged Sevastopol” badge, or the “Resident of Besieged Stalingrad” badge

- persons who worked during the Great Patriotic War at certain facilities

- Heroes of the Soviet Union, Heroes of the Russian Federation, Full Cavaliers of the Order of Glory

- Heroes of Socialist Labor, Heroes of Labor of the Russian Federation, Full Cavaliers of the Order of Labor Glory.

Reduced-fare tickets for Aeroexpress trains can be issued online on the Aeroexpress website and in the mobile application.

To use the service you need to:

- Go to any Aeroexpress ticket office and receive a personal confirmation code for authorization on the website or in the mobile application. For this purpose, you need to present documents according to the benefit and SNILS

- In the personal account on the website or in the Aeroexpress mobile application, enter the received code once, as well as enter your SNILS number and date of birth. It is also necessary to confirm your phone number and e-mail address.

- After saving the data, the option to issue reduced-fare tickets will be available in the ticket purchase section, you do not need to go to the ticket office again and enter the data for subsequent issuance.

- A maximum of two reduced-fare tickets can be issued at a time, the required date can be selected with an advance purchase period of up to 90 days.

- When travelling, you must have your passport and documents confirming your entitlement to the benefit and present them to a company employee when passing through the turnstile, if required.

- Rules for Provision of Services for Carriage of Passengers, as well as Cargo, Baggage and Cargo Baggage by Rail Transport for Personal, Family, Household and Other Needs Not Related to Business Activities approved by Decree of the Government of the Russian Federation No. 810 dated May 27, 2021.

- Rules for Carriage of Passengers, Baggage and Cargo Baggage by Rail Transport approved by Order No. 352 of the Ministry of Transport of the Russian Federation dated September 5, 2022

- Federal Law No. 178-FZ dated July 17, 1999 “On Public Social Welfare”;

- Federal Law No. 5-FZ dated January 12, 1995 “On Veterans”;

- Law of the Russian Federation No. 4301-1 dated January 15, 1993 “On the Status of Heroes of the Soviet Union, Heroes of the Russian Federation and Full Cavaliers of the Order of Glory”

- Federal Law No. 5-FZ dated January 9, 1997 “On the Provision of Social Guarantees to Heroes of Socialist Labor, Heroes of Labor of the Russian Federation and Full Cavaliers of the Order of Labor Glory”

- Law of the City of Moscow No. 70 dated November 3, 2004 “On Social Support Measures for Certain Categories of Residents of the City of Moscow”

- Law of the City of Moscow No. 60 dated November 23, 2005 “On Social Support for Families with Children in the City of Moscow”

- Law of the City of Moscow No. 61 dated November 30, 2005 “On Additional Social Support Guarantees for Orphans and Children Left Without Parental Care in the City of Moscow”

- Decree of the Moscow City Government No. 637-ПП dated July 3, 2018 “On Free Travel on Public Rail Transport in Suburban Traffic Outside the Little Ring of the Moscow Railway”

- other regulations of the Russian Federation - Federal Law No. 400-FZ dated December 28, 2013 “On Insurance Pensions”

- Federal Law No. 535-FZ dated December 27, 2018 “On Amendments to Article 14 of the Law of the Russian Federation On Social Protection of Citizens Exposed to Radiation as a Result of the Chernobyl NPP Catastrophe”

- Decree of the Moscow City Government No. 8-ПП dated January 23, 2014 “On Conducting in the City of Moscow a Pilot Project for Property Support for Families Who Have Adopted Older Children and/or Children with Disabilities Under Adoptive/Foster Family Agreements”

- Decree of the Board of the Pension Fund of the Russian Federation No. 414п dated Augusy 19, 2019 (as amended on September 23, 2020) “On Approval of the Administrative Regulations for the Provision by the Pension Fund of the Russian Federation of the State Service for Establishing Monthly Cash Payments to Certain Categories of Citizens in the Russian Federation”