Aeroexpress constantly takes the necessary measures to ensure uninterrupted movement and comfortable travel regardless of the weather. Every year before the winter season, the company carries out scheduled preparation of rolling stock and terminals for operation in conditions of low temperatures and heavy precipitation. Throughout the cold period, the current collectors of electric trains are treated with anti-icing grease, and during deteriorating weather conditions at the final destinations of trains, teams are reinforced to clean the sliding doors from ice and snow.
To maintain cleanliness in the trains, cleaning is carried out regularly, air conditioning systems maintain a comfortable temperature in the carriages. The entrance areas of double-decker Aeroexpress trains are equipped with a special floor covering that cleans the soles of shoes when walking.
During adverse weather conditions, the company recommends that passengers wait for boarding the train in the railway terminals, where cleaning is also carried out and a comfortable temperature is maintained. There are cafes and shops in the terminals where you can buy hot drinks. They will also be offered by Aeroexpress employees during the trip.
You can find out up-to-date information about the train schedule on the website aeroexpress.ru and in the Aeroexpress mobile application, by calling the hotline at 8-800-700-33-77 (for calls from regions of Russia and from mobile phones) and 8-495-663-84-10 (for calls from Moscow), as well as from the company's employees in the terminals.
To travel to the airport in current weather conditions, the company recommends planning the route to the airport in advance and using Aeroexpress trains.