The company takes all necessary measures to ensure uninterrupted service and comfort during adverse weather conditions. Each year, before the start of the winter season, Aeroexpress prepares its rolling stock and terminals for operation under low temperatures and precipitation. During severe weather conditions, additional teams are deployed at the final train stops to clear ice and snow from the sliding doors.
Regular cleaning is conducted inside the train cars, and climate systems maintain a comfortable temperature. The entry areas in the double-decker Aeroexpress trains are equipped with special flooring that cleans shoe soles while walking.
The company recommends that passengers wait for boarding in the railway terminals, where regular cleaning is performed, and a comfortable temperature is maintained. Cafés and shops are available for purchasing hot beverages.
Hot drinks are also available on board during the journey, as offered in the onboard menu.
For traveling to the airport during the snowstorm, the company advises using Aeroexpress trains and planning your route in advance.