Hot line number
+7-800-700-33-77 (calls from Russia and mobile phones).
+7-495-663-84-10 (calls from Moscow).
The call is free of charge from all regions of Russia.
Hot line number
+7-800-700-33-77 (calls from Russia and mobile phones).
+7-495-663-84-10 (calls from Moscow).
The call is free of charge from all regions of Russia.

ATTENTION! On 3, 4 and 5 August, the majority of trains running from/to Sheremetyevo Airport have been cancelled. It is possible to travel from/to Sheremetyevo Airport by express buses making trips from/to the Khovrino metro station. For more details regarding train services, visit the Timetable section or contact the hotline at +7-800-700-33-77.

Aeroexpress to Extend Validity of Aeroexpress Bonus Points for One Year

Apr 28, 2020

Within the next few days, the company will extend the validity of bonus points under the Aeroexpress Bonus loyalty programme until 1 May 2021.

The extension applies to all bonus points accumulated by passengers and due to expire in the period between 1 March and 30 June 2020.

Those bonus points that have already expired and have been written off since 1 March will be re-awarded via passengers’ personal accounts.

The Aeroexpress Bonus programme makes it possible to accumulate points for trips and save money on future ticket purchases. To become a member of the loyalty programme, one should register via the website at aeroexpress.ru or via the mobile app.

It is noteworthy that Aeroexpress previously extended until 31 December 2020 the validity of e-tickets purchased after 1 February and the validity of all plastic railcards that had unused journeys as of 31 March.