To issue a free ticket, passengers will need to come up to the Aeroexpress ticket offices and provide a document confirming their right to free travel. The following citizens of the Russian Federation are entitled to free travel by Aeroexpress: participants and disabled veterans of the Great Patriotic War, former underage prisoners of internment camps and ghettos; people awarded with the badge ‘Resident of Blockaded Leningrad’, and people accompanying them.

When issuing a ticket, Aeroexpress attendants will give veterans special gifts and carnation bouquets.

“Aeroexpress extends best wishes to veterans and all residents of Russia on the 74th anniversary of the victory in the Great Patriotic War. We wish our veterans strong health and well-being. We are proud and thankful for your prominent bravery and courage, thanks to which we are now able to live in peace,” said Alina Bisembaeva, CEO of Aeroexpress.

Aeroexpress offers free travel in standard class carriages to the Great Patriotic War veterans on a regular basis. In the case that there is no accompanying person, the Personal Assistant service can also be provided free of charge. The service includes meeting the passenger at the Aeroexpress terminal, providing assistance with issuing tickets and placing baggage onboard the train, as well as helping them to board the train. Upon a passenger’s request, a personal assistant will accompany them to a check-in desk at the airport.