Hot line number
+7-800-700-33-77 (calls from Russia and mobile phones).
+7-495-663-84-10 (calls from Moscow).
The call is free of charge from all regions of Russia.
Hot line number
+7-800-700-33-77 (calls from Russia and mobile phones).
+7-495-663-84-10 (calls from Moscow).
The call is free of charge from all regions of Russia.

ATTENTION! From 11 November 2019 to 30 November 2019, Aeroexpress trains will arrive and depart according to the amended timetable. Please call the hotline at +7-800-700-33-77 or visit the Timetable section for more details.

Aeroexpress Train Services Reach 99.9% Accuracy

Aug 10, 2017

According to the results from 1H2017, Aeroexpress trains have become even more punctual. The level of travel safety has also improved, reaching 99.9%.

The Aeroexpress Train Safety and Security Department carried out a comparative analysis of train service accuracy and travel safety and security based on results from 1H2017. According to the carrier's data, the already-high accuracy of train services improved from 99.8% last year to 99.9% this year on routes to/from Sheremetyevo and Domodedovo. The accuracy of Aeroexpress trains serving the Vnukovo link held steady at 99.8%.

These results were achieved thanks to organizational and technical measures taken by the company in order to enhance safety and security levels during travel. These measures include staff training, improving technical regulations, and replacing equipment previously deemed faulty. An analysis of the rolling stock’s operation and maintenance processes showed an increase in Aeroexpress’ travel safety and security level from 96.7% in 2016 to 99.9% in 2017.

"Aeroexpress is constantly striving to enhance its travel safety and security level. The accuracy of train services plays a significant role in attaining high results. Although a safety and security level of 96.7% is considered acceptable, we have done a lot of work to obtain maximum results, which we achieved in June 2017. This means that risks for Aeroexpress passengers related to their journeys to Moscow airports and back to the capital have been reduced to minimum," says Valery Fyodorov, COO of Aeroexpress. 

It is noteworthy that the factors taken into account when calculating the level of train services accuracy include trains’ regularity, compliance with departure and arrival times, and lack of timetable disturbance.