Hot line number
8-800-700-33-77. The call is free of charge from all regions of Russia.
On 16 December 2017, ALL trains running from Paveletsky Rail Terminal to Domodedovo Airport between 05:30 a.m. and 11:30 a.m. and ALL trains running from Domodedovo Airport to Paveletsky Rail Terminal between 05:15 a.m. and 12:30 p.m. have been cancelled.

Aeroexpress Sums Up Free Passenger Transportation Services

Jan 28, 2016

Due to the termination of Transaero Airlines' activities and suspension of air travel between Russia and Egypt, Aeroexpress ended up carrying 4,291 passengers for free.

Between October 26 and December 15, 2015, Aeroexpress carried Transaero transit passengers transferring in Moscow, whose departure airport was changed, to all Moscow airports free of charge, as agreed upon with the Russian Ministry of Transport. During that period, 1,226 Transaero passengers took advantage of the express carrier's services.

From November 6 to December 25, 2015, Aeroexpress carried passengers of cancelled flights to Egypt for free to MAC airports, as agreed upon with the Ministry of Transport. Moreover, passengers were able to take Aeroexpress to travel to airports to take back their baggage, which was delivered to Russia by an individual flight, without paying for their journey. The total of 3,065 people, who arrived from or were traveling to Egypt, approached the company for support. During that period, Aeroexpress arranged two additional free night train services.