Hot line number
+7-800-700-33-77 (calls from Russia and mobile phones).
+7-495-663-84-10 (calls from Moscow).
The call is free of charge from all regions of Russia.
Hot line number
+7-800-700-33-77 (calls from Russia and mobile phones).
+7-495-663-84-10 (calls from Moscow).
The call is free of charge from all regions of Russia.

ATTENTION! From 11 November 2019 to 30 November 2019, Aeroexpress trains will arrive and depart according to the amended timetable. Please call the hotline at +7-800-700-33-77 or visit the Timetable section for more details.

Aeroexpress to Carry Transaero Passengers Free of Charge

Oct 27, 2015

27.10.2015 - Moscow. From October 26 to December 15, 2015, Aeroexpress will carry Transaero passengers free of charge.

Starting from October 26, 2015, Aeroexpress will be providing Transaero transit passengers, who transfer in Moscow and whose departure airport has been changed, free transportation services to all Moscow airports, as agreed upon with the Russian Ministry of Transport. To take advantage of free transport on Aeroexpress trains, passengers should provide their ID and a printed or electronic ticket or itinerary receipt for Transaero and the replacement airline.

Aeroexpress management have decided to make such transportation services available to Transaero passengers until December 15, 2015.

This decision is due to the comprehensive approach of all air market participants and industry-specific agencies, aimed at resolving the current situation with Transaero’s announcement that it will exit the market.