1. General Provisions

1.1 This Procedure is defined in compliance with the following regulations:

- Conditions of Rail Carriage for Passengers and Cargo, Baggage, and Cargo Luggage, Transported for Personal, Family and Other Needs Not of a Business Character’, approved by Order No. 810, issued by the government of the Russian Federation on 27 May 2021;

- Conditions of Rail Carriage for Passengers, Baggage, and Cargo Luggage, approved by Order No. 473, issued by the Ministry of Railways of the Russian Federation on 19 December 2013;

- Federal Law No. 178-FZ ‘On State Social Support’, dated 17 July 1999;

- Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’, dated 03 November 2004;

- Order No.637-PP issued by the Government of the Russian Federation on 3 July 2018 ‘On Free Suburban Public Railway Transportation Outside of the Small Ring of the Moscow Railway’;

- Other regulations of the Russian Federation.

1.2 The following categories of passengers are entitled to free travel on Aeroexpress trains in Moscow and Moscow Region:

- People receiving social services funded by the federal government; and

- People receiving social services funded by the regional government.

1.3 Passengers receiving social services may only receive a one-way or round-trip free travel ticket. The maximum advance purchase period for one-way tickets is ten (10) days.

A single one-way ticket is valid for one journey along a preselected route on the date printed on the ticket and within one hour of the next day. A single round-trip ticket is valid for one journey along a preselected route and for a return trip within 24 hours of the date specified on the ticket and the following day.

The carrier may set longer validity periods for single tickets that differ from those specified in this clause.

2. Issuance of tickets to passengers receiving social services funded by the federal government

2.1 Passengers receiving social services funded by the federal government may only receive a one-time one-way or round-trip free travel ticket, upon presentation of the following documents to the ticket clerk:

- an identity document (passport);

- a certificate, confirming the right to free social services (or a valid Moscovite Social Card / Moscow Region Resident Social Card);

- a certificate issued by the Social Security Authority of the Pension Fund of the Russian Federation, containing the national insurance number of an individual personal account (SNILS), approved by Decree No. 261p issued by the Board of the Pension Fund of the Russian Federation on 02 November 2006.

3. The below list details people entitled to social services funded by the federal government, and free travel on Aeroexpress trains.

1) Disabled war veterans;

2) Former minor prisoners of fascism camps declared to be disabled;

3) Former minor prisoners of fascism camps who are not disabled;

4) Participants of the Great Patriotic War;

5) Active military service veterans, as set out in Subclauses 1-4, Clause 1, Article 3 of the Federal Law ‘On Veterans’;

6) Servicemen, who had been serving in military units and military educational institutions that were not parts of the serving armed forces for at least six months from 22 June 1941 to 03 September 1945, as well as servicemen awarded with USSR orders and medals for service during that period;

7) People awarded with the badge ‘Resident of Blockaded Leningrad’;

8) Wartime workers who worked at air defence and local air defence facilities and constructed defence facilities, naval bases, aerodromes, and other military facilities in the territories of active war fronts, operational zones of active fleets, and at the front-line sections of railways and highways during the Great Patriotic War as well as members of fleet crews interned at foreign ports during the Great Patriotic War;

9) Family members of deceased disabled war veterans, participants of the Great Patriotic War and military veterans, members of the families of self-defence group personnel, facility and emergency crews of the local Air Defence Forces as well as members of the families of deceased workers of hospitals and military hospitals in Leningrad;

10) Family members of servicemen, soldiers, and officers who worked for Internal Affairs authorities, the State Fire Service, institutions and agencies of the Penal Enforcement system and state security agencies who died in military service (in the line of duty). This social support is provided to the families of servicemen who died in captivity or are recognised as missing in combat areas, after these servicemen were excluded from the lists of military units.

11) Disabled people;

12) Disabled children;

13) Passengers, who are accompanying group I disabled passengers, as well as people recognised as group II and III disabled passengers with limited work capability of the third degree (until the next inspection) in the prescribed manner before 01 January 2010, and also disabled children.

A free ticket for the accompanying person shall be issued upon providing a complete set of documents for the passenger being accompanied, as well as his/her proof of identity.

14) People exposed to high amounts of radiation after the Chernobyl nuclear accident and nuclear tests at the Semipalatinsk Test Site, as well as equated categories of people;

15) Heroes of the Soviet Union, Heroes of the Russian Federation, and full Cavalier of the Order of Glory (Article 6, Law of the Russian Federation No. 4301-1 ‘On Assigning the Status of a Hero of the Soviet Union, Hero of the Russian Federation, and full Cavalier of the Order of Glory’, dated 15 January 1993); and

16) Heroes of Socialist Labour, Heroes of Labour of the Russian Federation, and full Cavalier of the Labour Order (Article 4, Federal Law No. 5-FZ ‘On Providing Social Guarantees to Heroes of Socialist Labour, Heroes of Labour of the Russian Federation, and full Cavalier of the Labour Order, dated 9 January 1997).

This list is subject to changes should laws of the Russian Federation be amended.

4. Issuance of tickets to passengers receiving social services funded by the regional government

Passengers receiving social services funded by the regional government (only residents of Moscow) may receive a one-time one-way or round-trip free travel ticket, upon presentation of the following documents to the ticket clerk:

- an identity document (passport);

- a valid Moscow Resident’s Social Card (MRSC), confirming the right to free social services, or a temporary unified social certificate*;

- a certificate, confirming the right to free social services.

* A temporary unified social certificate is issued in the case that a new or an earlier received MRSC is being issued and is valid for 30 days of the issuance date, provided that the identity document and the document confirming the right to free travel specified in the certificate, have been presented to the issuing officer.

5. The below list details people entitled to social services funded by the regional government (residents of Moscow), and free travel on Aeroexpress trains.

1) People who had been working at the home front from 22 June 1941 to 09 May 1945 for at least six months, except for the periods of working in the occupied territories of the USSR and/or people who were awarded with USSR orders and/or medals for dedicated service during the Great Patriotic War (Clause 1, Part 1, Article 3 and Article 5 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’);

2) Veterans of work and equated people as at 31 December 2004 (Paragraph 2, Part 1, Article 3 and Article 6 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’), including:

a) People awarded with orders and/or medals of the USSR or the Russian Federation, conferred with honorary ranks of the USSR or the Russian Federation, awarded with honorary diplomas or certificates of gratitude from the President of the Russian Federation or departmental labour decorations for good performance and long work (service) for at least 15 years in a corresponding field of activity (branch of the economy) with total work experience taken into account to assign a pension, exceeding 25 years for men and 20 years for women, or those who served long enough to receive the retirement pension;

b) People who started working during the Great Patriotic War (Second World War) and were minors at the time, and had worked for at least forty (40) years (if men) and thirty-five (35) years (if women);

c) Military service veterans;

d) People who have certificates as labour veterans.

Social support shall be provided to the people specified above upon allocating them an insurance pension in accordance with Federal Law No. 400-FZ ‘On Insurance Pensions’, dated 28 December 2013. Veterans of labour who receive pensions or lifelong maintenance for other reasons shall be provided with certain measures of social support upon reaching the qualifying age, which gives them the right to receive an old-age insurance pension in accordance with Federal Law ‘On Insurance Pensions’ (Paragraph 2, Article 6 Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’ dated 3 November 2004).

- Upon allocating a pension in accordance with Federal Law No.173-FZ ‘On Retirement Pensions in the Russian Federation’, dated 17 December 2001;

- For people receiving pensions for other reasons, who have reached the age entitling them to receive a retirement pension in accordance with the Federal Law ‘On Retirement Pensions in the Russian Federation’.

3) Rehabilitees who are now retired (Paragraph 3, Part 1, Article 3 and Article 7 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’), including:

a) People who suffered from repression through imprisonment, expulsion, exile, forced settlement, forced labour in conditions of imprisonment (including NKVD labour columns), other human rights violations, forced treatment in psychiatric hospitals and who were later rehabilitated;

b) Children who suffered from political repression through imprisonment, expulsion, exile, and forced settlement together with their parents or guardians, or minors who were deprived of care from one or both parents who had been groundlessly repressed due to political reasons and who were later rehabilitated.

4) People declared to be victims of groundless political repression: children, spouses (not remarried), parents of those people who died while still imprisoned and were posthumously rehabilitated (Paragraph 4, Part 1, Article 3 and Article 7 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’).

5) Children from large families, who are under the age of 16 and studying in educational institutions that implement general education programs for children up to 18 years old, specified in Paragraph 6, Article 29 of the law ‘On Social Support of Families with Children in Moscow’;

6) Orphaned children and children deprived of parental care who are staying in Moscow’s public and private institutions for orphans and children deprived of parental care, and those who are under the care of a foster family, as well as orphans and children deprived of parental care who are studying in public educational institutions of Moscow, as specified in Article 10 of the law ‘On Additional Social Support Measures to Be Provided to Orphaned Children and Children Deprived of Parental Care Living in Moscow’;

7) Children under care of families who are taking part in a pilot project to provide property support to families that have taken an older child and/or a disabled child into their care, under a foster family agreement, and that have no residence in Moscow, as specified in Paragraph 3.3 of Moscow Administration Decree No. 8-PP ‘On Implementing a Pilot Project in Moscow to Provide Property Support to Families that Have Taken an Older Child and/or a Disabled Child into Their Care, under a Foster Family Agreement’, dated 23 January 2014.

This list is subject to changes should laws of the Russian Federation be amended.

6. Issuance of tickets in accordance with Moscow Administration Decree No. 637-PP, dated 03 July 2018

Passengers entitled to free travel in accordance with Moscow Administration Decree No. 637-PP, dated 03 July 2018, may receive a free ticket from the company’s ticket clerk, upon presentation of the following documents:

- an identity document (passport);

- a valid Moscow Resident’s Social Card (MRSC) or a temporary unified social certificate that is valid for 30 days of the issuance date upon provision of an identity document and a document confirming the right to free travel specified in the certificate.

7. The below list details people entitled to free travel in accordance with Moscow Administration Decree No. 637-PP, dated 03 July 2018.

Starting from 01 August 2018, in order to ensure suburban railway transport affordability and increase the level of social security for certain categories of people, the Moscow Administration has granted the right to free travel to the following:

7.1 People residing in Moscow, who do not receive any social support in accordance with Russian laws and other regulations of the Russian Federation, including laws applicable in Moscow, with respect to paying for suburban railway transport services, as follows:

- People awarded with a badge of Honorary Donor of Russia, Honorary Donor of the USSR, and Honorary Donor of Moscow;

- Pensioners receiving a pension allocated in accordance with laws of the Russian Federation, who are not entitled to any social support with respect to paying for suburban railway transport services in accordance with Russian laws and other regulations of the Russian Federation, including laws applicable in Moscow;

- Parents and other guardians of disabled children under 18;

- Parents of a person with a lifelong disability, who studies at a secondary vocational or higher education institution (including undergraduate, specialist’s or master’s programmes) and who is under 23;

- One of the parents (single parent) in a family with many children, as set out in Part 1, Article 2 of Law of Moscow No. 60 ‘On Social Support of Families with Children in Moscow’, issued on 23 November 2005;

- One of the guardians, trustees, foster parents or foster care providers (the only guardian, trustee, foster parent or foster care provider) raising an orphan or a child left without parental care, who is under the age of 18.

7.2 Foster parents who are taking part in a pilot project to provide property support to families that have taken an older child and/or a disabled child into their care, under a foster family agreement, in accordance with Moscow Administration Decree No. 8-PP ‘On Implementing a Pilot Project in Moscow to Provide Property Support to Families that Have Taken an Older Child and/or a Disabled Child into Their Care, under a Foster Family Agreement’, dated 23 January 2014, for a period of their participation in the aforesaid project.

In order to avoid any misunderstandings related to debiting funds, passengers receiving social services funded by the federal and regional governments, who have Social Pay Pass cards usable for contactless payments at the turnstiles, need to contact the company's ticket offices at the departure station to receive a non-cash ticket.