Hot line number
8-800-700-33-77. The call is free of charge from all regions of Russia.
Dear passengers, we kindly advise you to arrive at the rail terminal ahead of time due to enhanced safety and security measures, which now take longer to complete.

Free travel on Aeroexpress trains

1. GENERAL CONDITIONS

The carrier may set longer validity periods for single tickets, different to those specified in this clause.

1) Disabled war veterans;

2) Former underaged prisoners of internment camps, ghettos, and other places of forced imprisonment;

3) Participants of the Great Patriotic War;

4) Active military service veterans, as set out in Subclauses 1-4, Clause 1, Article 3 of the Federal Law ‘On Veterans’;

5) Servicemen, who had been serving in military units and military educational institutions that were not parts of the serving armed forces for at least six months from 22 June 1941 to 03 September 1945, as well as servicemen awarded with USSR orders and medals for service during that period;

6) People awarded with the badge ‘Resident of blockaded Leningrad’;

7) Wartime workers who worked at air defence and local air defence facilities and constructed defence facilities, naval bases, aerodromes, and other military facilities in the territories of active war fronts, operational zones of active fleets, and at the front-line sections of railways and highways during the Great Patriotic War as well as members of fleet crews interned at foreign ports during the Great Patriotic War;

8) Members of the families of deceased disabled war veterans, participants of the Great Patriotic War and military veterans, members of the families of self-defence group personnel, facility and emergency crews of the local Air Defence Forces as well as members of the families of deceased workers of hospitals and military hospitals in Leningrad;

9) Members of the families of servicemen, soldiers, and officers who worked for the Internal Affairs authorities, the State Fire Service, institutions and agencies of the Penal Enforcement system and the state security agencies and who died in military service (in the line of duty). This social support is provided to the families of servicemen who died in captivity or recognized as missing in combat areas, after these servicemen were excluded from the lists of military units;

10) Disabled people;

11) Disabled children;

12) Passengers, who are accompanying group I disabled passengers, as well as people recognized group II and III disabled passengers with limited work capability of the third degree (until the next inspection) in the prescribed manner before 01 January 2010, and disabled children.

A free ticket for the accompanying person shall be issued upon the provision of a complete set of documents of the passenger to be accompanied, as well as his/her own proof of identity.

13) People exposed to high amounts of radiation after the Chernobyl nuclear accident and nuclear tests at the Semipalatinsk Test Site, as well as equated categories of people;

14) Orphaned children and students of federal state education institutions deprived of parental care;

15) Heroes of the Soviet Union, Heroes of the Russian Federation, and full Cavalier of the Order of Glory;

16) Heroes of Socialist Labour, Heroes of Labour of the Russian Federation and full Cavalier of the Labour Order.

This list is subject to changes, should laws of the Russian Federation be amended.

1) Workers of the home front — people who had been working at the home front from 22 June 1941 to 9 May 1945 for at least six months, except for the periods of working in the occupied territories of the USSR and/or people who were awarded with USSR orders and/or medals for dedicated service during the Great Patriotic War (Paragraph 1, Part 1, Article 3 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’);

2) Veterans of work and equated people as at 31 December 2004 (Paragraph 2, Part 1 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’), including:

a) People awarded with USSR orders and/or medals, or conferred with honorary ranks of the USSR or the Russian Federation, or awarded with departmental labour decorations, who served long enough to receive the old age pension or the retirement pension;

b) People who started working during the Great Patriotic War and were minors at the time, and had worked for at least forty (40) years (if men) and thirty-five (35) years (if women);

c) Military service veterans;

d) People who have certificates of veterans of work.

Social support for the people specified in Clause 2 Chapter 5 of this Procedure, is provided under any of the following conditions:

– Upon granting a pension in accordance with Federal Law No.173-FZ ‘On Labour Pensions in the Russian Federation’ dated 17 December 2001;

– For people receiving pensions for other reasons — when reaching the age of retirement, entitling to receive a pension in accordance with the Federal Law ‘On Labour Pensions in the Russian Federation’.

3) Rehabilitees who are now retired (Paragraph 3, Part 1, Article 3 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’), including:

a) People who suffered from repression through imprisonment, expulsion, exile, forced settlement, forced labour in conditions of imprisonment (including NKVD labour columns), other human rights violations, forced treatment in psychiatric hospitals and who were later rehabilitated;

b) Children who suffered from political repression through imprisonment, expulsion, exile, and forced settlement together with their parents or guardians, or minors who were deprived of care from one or both parents who had been groundlessly repressed due to political reasons and who were later rehabilitated.

4) People declared to be victims of groundless political repression: children, spouses (not remarried), parents of those people who died while still imprisoned and were posthumously rehabilitated (Paragraph 4, Part 1, Article 3 of Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’).

This list is subject to changes, should laws of the Russian Federation be amended.

    1. 1.1. This Procedure is developed in compliance with the following regulations:

      – ‘Conditions of Rail Carriage for Passengers and Cargo, Baggage, and Cargo Luggage, Transported for Personal, Family and Other Needs Not of a Business Character’, approved by Order No.111, issued by the government of the Russian Federation on 2 March 2005;

      – ‘Conditions of Rail Carriage for Passengers and Cargo, Baggage, and Cargo Luggage’, approved according to Order No. 473, issued by the Russian Ministry of Transport on 19 December 2013;

      – Law of Moscow No.70 ‘On Measures of Social Support Provided to Certain Categories of Moscow Residents’ dated 03 November 2004;

      – Other regulations of the Russian Federation.

    2. 1.2. The following categories of passengers are entitled to free travel on Aeroexpress trains in Moscow and Moscow Region:

      – People entitled to social services funded by the federal government;

      – People entitled to social services funded by the regional government.

    3. 1.3. Free travel documents (tickets) are issued to people entitled to social services only for one-way and round-trip journeys on the day of purchase.

    4. 1.4. A single one-way ticket is valid for one journey along a preselected route on the date printed on the ticket and within one hour of the next day. A round-trip ticket is valid for travelling to the destination and for making a return journey within 24 hours of the date printed on the ticket and within the next day.

  1. 2. Issuance of Tickets to Passengers Receiving Social Services Funded by the Federal Government

    1. 2.1. Passengers receiving social services funded by the federal government may receive a single one-way or round-trip free travel ticket, upon presentation of the following documents to the ticket clerk:

      – a proof of identity (passport);

      – a certificate, confirming the right to free social services (or valid Moscow Social Card or Moscow Region Social Card);

      – a certificate issued by the Social Security Authority of the Pension Fund of the Russian Federation, containing the national insurance number of an individual personal account (SNILS), approved by Decree No. 261p issued by the Board of the Pension Fund of the Russian Federation on 02 November 2006.

  2. 3. The Below List Details People Entitled to Social Services Funded by the Federal Government, and Free Travel on Aeroexpress Trains:

  3. 4. Issuance of Tickets to Passengers Receiving Social Services Funded by the Regional Government

    1. 4.1. Passengers receiving social services funded by the regional government may receive a single one-way or round-trip free travel ticket, upon presentation of the following documents to the ticket clerk:

      – a proof of identity (passport);

      – a certificate, confirming the right to free social services (or a valid Moscow Social Card);

      – a pension certificate.

  4. 5. The Below List Details People Entitled to Social Services Funded by the Regional Government, and Free Travel on Aeroexpress Trains (Residents of Moscow):